Search
Close this search box.

ByTable app helps the national hospitality recruitment crisis

Staff shortages in the UK Hospitality industry are at an all-time high due to employees leaving their jobs and pursuing new ones in different sectors during lockdown. Brexit and travel restrictions have also meant there are fewer European workers able to travel to the UK for jobs.

An ICRTouch ByTable app being used on a phone

How ByTable Can Save Your Business From Staff Shortages

The hospitality sector remains under pressure due to restrictions of social distancing and the ‘rule of six’. Many pubs are having to reduce capacity or simply stay closed – about 25,000 venues – according to the market recovery monitor from the industry statistics firm CGA and AlixPartners.

Despite this, we are seeing many businesses that have embraced the challenge and actually increased their turnover compared to 2019, simply by adopting new software solutions. ByTable, an order-to-table app developed by ICRTouch, has meant that they are working smarter, not harder. Their table turnover time is faster and service is generally much more efficient and effortless; even with staff shortages.

ByTable comes with a host of logistical and financial benefits which can help business owners overcome these hurdles. There’s no need for additional expenditure on hardware like tablets or iPads to take orders, all that is needed is an internet connection and the customer can order using their own mobile device.

By implementing self-ordering and payments, staff can focus on customer service and upselling items such as desserts. Embracing technology like this can help tackle staff shortage and reduce the cost of running the business overall. Not to mention customer ordering via ByTable can see a high average basket spend in comparison to the traditional pen and paper method of ordering.

Find your local Authorised Partner to find out more by visiting our Where To Buy page.

Read more...

Loading...
A deferred date has been set for the implementation of the new Employment (Allocation of Tips) Act. On 1st October 2024 it is proposed that this Act will make it unlawful for employers to withhold gratuities from their workers and ensure that tips are allocated fairly amongst all staff, including those on zero-hour contracts. Here’s what the new legislation means for the hospitality industry and how it will impact operations.
With hundreds of products and thousands of transactions each day, it can be challenging to identify trends and thoroughly analyse data on how your hospitality business is performing. Without this knowledge, it’s difficult to make intelligent business decisions, which is why a robust management system like TouchOffice Web is a vital asset. It provides a bird’s eye view of operations to ensure you’re managing resources as efficiently as possible heading into the busy summer season.
Save time and money this summer, by facilitating the management of your beer gardens with at-table ordering. ByTable, the intuitive self-ordering solution, not only diversifies your revenue streams but also streamlines service during peak summer periods, by empowering customers to place their own orders.