Industry News

As we head into 2025, the hospitality industry can expect yet another challenging year, due to the government’s latest budget plans. The ‘New year new me’ idiom will likely be considered within countless businesses’ operations, with many being forced to undergo significant structural changes in order to keep operational costs to a minimum. 

We are thrilled to announce ICRTouch’s sponsorship of the annual Pub and Bar Awards for the third consecutive year! Organised by the Pub & Bar Magazine team, the event celebrates the finest pubs from across the UK, recognising 94 county winners, with one final winner above all to claim the “National Pub and Bar of the Year” titl

Dine Out Magazine’s latest editorial piece has revealed the latest consumer trends from the annual Festive Research Report. The much anticipated report analyses consumer buying behaviour, giving business owners detailed insight into the latest trends to expect from the upcoming festive period and how they can capitalise on trade. 

The much awaited moment has finally arrived. We’re excited to officially announce the release of a brand new, cutting edge ICRTouch product. 

We’ve been working on something revolutionary, that’s “an absolute game changer” for some of our customer industries. Keep an eye out for a brand new, cutting-edge solution launching next week. 

The National Pub and Bar Awards has returned, now for its eighth year, showcasing the finest pubs and bars in the UK. The award ceremony recently revealed the best venues within 94 counties, as well as the overall winner of ‘National Pub & Bar of the Year’.

We're excited to announce we'll be releasing a brand new update for TouchPoint. This enhancement to our flagship software is designed to revolutionise the way customers engage with the solution, offering an updated, exciting user experience. The solution has gained a fresh new look, as well as a range of convenient features, providing your business with the most powerful version of TouchPoint ever.

A deferred date has been set for the implementation of the new Employment (Allocation of Tips) Act. On 1st October 2024 it is proposed that this Act will make it unlawful for employers to withhold gratuities from their workers and ensure that tips are allocated fairly amongst all staff, including those on zero-hour contracts. Here’s what the new legislation means for the hospitality industry and how it will impact operations.

We’re recognising a significant milestone in ICRTouch history this month as one of our core products, TouchOffice Web, officially celebrates its 10th birthday!