The Woodmans Arms is a popular pub located in the South of England, on the picturesque Isle of Wight. Alongside a great pub and dining experience, the venue also frequently hosts events for its customers and gets involved with local activities.
Flexible solutions for The Red Lion
The Red Lion is an independent family run pub on the outskirts of Tamworth, overlooking the beautiful Coventry canal. The pub and restaurant, which employs in the region of 30 team members, serves approximately 3,500 covers every week to the main customer base of locals and tourists using the canal.
In order to overcome some of the operational challenges faced during the unprecedented pandemic, owners of The Red Lion, Mark and Jayne, reached out to our local Authorised Silver Partner, Epos Ready for a range of flexible and reliable EPoS solutions.
In order to overcome some of the operational challenges faced during the unprecedented pandemic, owners of The Red Lion, Mark and Jayne, reached out to our local Authorised Silver Partner, Epos Ready for a range of flexible and reliable EPoS solutions.
Industry leading EPOS systems and online ordering platforms – delivered and supported from the heart of the Midlands.
The brief - solutions to comply with new restrictions
The Red Lion initially introduced the ByTable self-ordering solution at the beginning of the pandemic, to allow their customers to effortlessly browse the menu from their personal device and to minimise contact between customers and staff.
After this working successfully, once the lockdown restrictions were relaxed, the owners wanted to expand their EPoS solutions to tackle the increased footfall they’d been experiencing. Their requirements consisted of multiple till terminals around the venue, an intelligent reservation system and the opportunity to run a range of customer loyalty programs to entice repeat custom.
After this working successfully, once the lockdown restrictions were relaxed, the owners wanted to expand their EPoS solutions to tackle the increased footfall they’d been experiencing. Their requirements consisted of multiple till terminals around the venue, an intelligent reservation system and the opportunity to run a range of customer loyalty programs to entice repeat custom.
The solution - versatile solutions to tackle operational challenges
The result - streamlined efficiency thanks to a seamlessly integrating ecosystem
The Red Lion, as well as the Epos Ready team have both realised how versatile the ByTable order to table solution can be in tricky situations, prompting the customer to expand the range of EPoS solutions they employ in order to streamline their operations even more.
The flexibility and intuitiveness of the solutions allowed The Red Lion to maintain its customer base throughout the pandemic, giving their loyal customers to continue loving their local pub.
The flexibility and intuitiveness of the solutions allowed The Red Lion to maintain its customer base throughout the pandemic, giving their loyal customers to continue loving their local pub.
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