Sheldon Inns Ltd are a Birmingham based pub management company with over 20 venues across the Midlands and Southwest. Sheldon Inns manage short and long term leases, meaning they have an ever changing portfolio of pubs under their management. The well-established pub management company reached out to our local authorised partner, Langley Compass Group, for solutions that would drive growth, increase operational efficiency and facilitate sales data analysis at the same time.
FC United of Manchester implement bespoke solutions
FC United of Manchester is a non-profit, fan-owned community football club established in 2005. The club was founded as a protest against Malcolm Glazer’s ownership of Manchester United and has since amassed a remarkable Facebook following of over 820,000, surpassing more than 6 Premier League clubs. The club was seeking to replace its old inadequate EPoS system to enhance operational efficiency and reached out to our local Authorised Partner, Venture House Group, for a number of solutions to meet their requirements.
The brief - The importance of live reporting
The club hosts around 2,500 – 3,000 spectators at home games in the 4,400 capacity ground at Broadhurst Park and the outdated EPoS system lacked the ability to create live reports, which made it exceptionally difficult for the club to forecast resources and income. Seeking a variety of bespoke options that would help them facilitate reporting, the club management team wanted the solution to effortlessly identify best selling products as well as current and target gross profits, with the addition of a transparent view of most profitable areas of the venue, from stands to function rooms. The chosen solutions also had to cater to the clubs needs and seamless integration between systems was essential in order to gain access to all the most up to date reports.
The solution - Robust and reliable systems
The result - Streamlined service and report analysis
The installation of the solutions has helped the club operate more efficiently. Thanks to TouchOffice Web the club now has access to live reporting and a clear identification of best selling products, allowing them to easily optimise daily operations. The new TouchPoint till systems were effortlessly picked up by staff thanks to the intuitive design and the staff thoroughly enjoy using the new software. Overall, the installation of ICRTouch software has provided FC United of Manchester with solutions that communicate in real-time, as well as providing them with a powerful cloud-based business management system, giving them an instant overview of business performance.
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