Industry-leading solutions for pubs to manage the Easter rush

As we’re slowly heading toward the busy Easter holidays, now’s the perfect time to reassess your current operations and replace your outdated system with robust and reliable solutions. Whether you’d like to diversify your revenue streams, improve CRM with comprehensive loyalty programs or roll out a range of events & ticketing, the ICRTouch ecosystem has you covered.

Designed specifically with the hospitality industry in mind, the ecosystem can be tailored to meet the exact needs of your business. Here are our top solutions we recommend implementing ahead of the increased footfall to serve smarter and drive Easter success.

SelfService kiosks in outdoor pub garden

Gain unrivalled flexibility with an all-in-one solution

Need a solution that’s lightweight on hardware, but heavyweight on features? 

ICRTouch’s pocket-sized power house, TouchPoint lite, has been designed with unrivalled flexibility in mind, allowing you to handle orders & payments, access on device reporting, redeem gift cards and vouchers and more, all from a single hand-held device.

TouchPoint lite is fully functional with 4G connectivity, giving you even more flexibility to manage your temporary pop ups, events and large outdoor areas with peace of mind.

Implement the UK’s number one self-ordering platform

The ByTable self-ordering platform allows your customers to place orders independently at the click of a button from their personal devices. Customers can download your bespoke app, or simply scan a QR code to browse your menu and place orders from the comfort of their seat. However, ByTable offers so much more than just customer self-ordering. 

With built-in customer account functionality, customers can view previous transactions, conveniently reorder, collect and redeem loyalty points, add balances, access their event tickets and even receive personalised push notifications, making it the ultimate tool for increasing customer retention. 

Introduce game changing kiosk ordering

Ease the burden on your staff by introducing SelfService kiosks around your venue. The solution doesn’t just free up your team from the order taking, it also increases the average customer order total as much as 40%, making it the ultimate tool for enhancing efficiency and increasing revenue.

SelfService also acts as a great advertising space when the kiosks aren’t in use, thanks to bespoke screensaver functionality. Upsell your best deals and promotions, advertise your latest events, and speed up the customer ordering journey, all from one intuitive solution.

Empower your team with efficient hand-held order-taking

Taking on additional staff temporarily to manage your busiest periods isn’t always the preferred option, so making your existing team more efficient may be a better alternative. 

PocketTouch hand-held order-taking provides your team with all necessary menu, promotional and allergen information from the palm of their hand. Available on both iOS and Android devices, staff can place orders and send them to your kitchen and bar areas at the click of a button, speeding up service, reducing mistakes and driving higher order values at the same time.

For even greater flexibility, integrate PocketTouch with a payment terminal, and tackle orders & payments on the go, without the need for back and forth trips to the till. 

These are just a handful of robust and reliable ICRTouch solutions. The wider ecosystem can be tailored to meet the exact needs of your business  and completely streamline your operations. For more information reach out to your local Authorised Partner, who’ll be happy to assist you. 

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Here at ICRTouch, providing seamless user experiences is always on the forefront of our mind, and as a company that invests significant resources into continuously improving its solutions, we thought it was about time the robust and reliable PocketTouch had a facelift.