Articles by Tag: TouchTakeaway

Declaring potential allergens within the ingredients of your food items, at the point of sale as well as on individual packaging, became a legal requirement back in 2014. There are 14 major allergens, all of which must be declared, as they can lead to potentially life threatening allergic reactions if consumed.

Over the festive period and New Year’s Eve celebrations, you would have experienced the importance of your systems in effectively managing high footfall periods and facilitating day to day operations. Undoubtedly, you would’ve implemented measures that supported your business during this period, and it might be worth considering introducing them into everyday operations as we move into 2025. From streamlined processes to effortless performance analysis and other useful tools, the ICRTouch ecosystem offers a range of handy tricks worth implementing in the New Year. Here’s what you can do in the new year to raise the bar on customer experience and remain competitive.

Founded in 1888, South Shields Football Club (SSFC) is a professional club located in Tyne and Wear, currently competing in the National League North. The football stadium has a capacity to host 4,000 fans and offers a range of services, including hospitality boxes, bars, food kiosks and a merchandise store. The club was seeking to replace their outdated systems in order to streamline service across the venue and efficiently manage all their revenue streams. Therefore, they reached out to an ICRTouch Authorised Partner, Octo-POS, who implemented a whole suite of EPoS solutions to transform the club’s operations.

As we head into autumn, the magical festive season approaches quicker than expected; so you may want to consider assessing your current operations and upgrading any outdated systems. 

Intuitive EPoS plays an essential part in long term business success, which is why it’s super important to get the most out of your systems by implementing all the useful features. The ICRTouch ecosystem offers a bunch of intuitive tricks that not only streamline operations but also boost revenue and nurture customer loyalty at the same time. 

Continuous member engagement should be amongst the key considerations when it comes to choosing EPoS systems for your club. Effective customer engagement is extremely beneficial for member’s clubs, however it can be an overly time consuming process without the correct systems in place. 

With the much awaited summer season around the corner, you’re already working on ways to capitalise on the increased footfall your venue will experience. As the warm weather approaches, it’s time to consider how to best utilise your spaces, and events could be the perfect option to bring in even more customers. Whether it’s a bottomless brunch, live music, pub quiz, or anything in between, ICRTouch’s Ticketing solution is the perfect tool to have under your belt to streamline ticket management for your events.

Valentine’s Day is around the corner and it’s the perfect opportunity for hospitality businesses to make the most of increased footfall. Research shows that sales can increase as much as 65% on Valentine's Day for businesses that plan ahead.

Create comprehensive loyalty schemes from discounts, exclusive offers, points systems and more. The ICRTouch ByTable and TouchTakeaway remote ordering solutions give you full flexibility to reward your most loyal customers. Here are 4 features of ByTable and TouchTakeaway you can use to nurture customer loyalty.