Articles by Tag: TouchTakeaway

Founded in 1913, The National Federation of Fish Friers (NFFF) is the main trade association for fish and chip shops in the UK. The NFFF works closely with the UK’s fish and chip shop scene, supporting the sector by providing training and qualifications, offering business advice, running industry awards and much more.

Alongside its restaurant and bar, the recently renovated Y Griffin in Wales also offers 7 beautifully designed bedrooms available all year round, catering for relaxed family dining as well as private events, such as funerals, christenings, conferences, baby showers, and birthday parties.

Located on the picturesque Isle of Wight, Shanklin Seafront is a popular destination for tourists and the local community. The location boasts a variety of outlets for its visitors including; Summer Arcade, Toppings Ice cream Parlour, Bayside Fish & Chips, Pirates Cove & Jurassic Bay Adventure Golf, Pirates Cove Fun Park, Club House Cafe and Gift Shop.

Founded in 1969 by Janine and Phillip Murphy, the Wetherby Whaler is a renowned fish and chips restaurant group with sites dotted across Yorkshire. Although starting as a small family-owned business, the Wetherby Whaler now operates 8 branches across Yorkshire, with around 245 employees, serving an impressive 750,000 portions of haddock every year. During a rolling refurbishment program, Wetherby Whaler decided to explore ways of improving customer experience in their takeaways, and therefore reached out to a local Authorised ICRTouch Partner, Venture EPoS, to supply a range of intuitive solutions.

Kokoro is a popular Japanese style takeaway chain with over 70 restaurants across the UK. First opened in Kingston in 2010, Kokoro quickly gained popularity due to its authentic, healthy selections and unique branding.

The Food Standards Agency (FSA) have recently revised and updated their best practice guidance, providing consumers with allergen information on non-prepacked foods.

Here at ICRTouch, we’re always on the lookout for improving our systems, continuously adding functionality to support your operations in a way you need it the most. With increased order totals and maximised profits in mind, the ability to associate items is now available within ByTable, enabling efficient upselling opportunities.

Declaring potential allergens within the ingredients of your food items, at the point of sale as well as on individual packaging, became a legal requirement back in 2014. There are 14 major allergens, all of which must be declared, as they can lead to potentially life threatening allergic reactions if consumed.

Over the festive period and New Year’s Eve celebrations, you would have experienced the importance of your systems in effectively managing high footfall periods and facilitating day to day operations. Undoubtedly, you would’ve implemented measures that supported your business during this period, and it might be worth considering introducing them into everyday operations as we move into 2025. From streamlined processes to effortless performance analysis and other useful tools, the ICRTouch ecosystem offers a range of handy tricks worth implementing in the New Year. Here’s what you can do in the new year to raise the bar on customer experience and remain competitive.