Articles by Tag: SelfService

As we head towards the end of 2024, the much awaited New Year’s Eve celebrations are drawing closer by the day. Customers are already planning their celebrations, and your venue should be top of their list, which is why it’s important to ensure your operations are seamless. With the increased footfall, your systems become even more important in effectively managing high numbers of visitors and we’re here to show you how the ICRTouch ecosystem helps you with that.

Founded in 1888, South Shields Football Club (SSFC) is a professional club located in Tyne and Wear, currently competing in the National League North. The football stadium has a capacity to host 4,000 fans and offers a range of services, including hospitality boxes, bars, food kiosks and a merchandise store. The club was seeking to replace their outdated systems in order to streamline service across the venue and efficiently manage all their revenue streams. Therefore, they reached out to an ICRTouch Authorised Partner, Octo-POS, who implemented a whole suite of EPoS solutions to transform the club’s operations.

Robust and reliable systems play a pivotal part in boosting revenue and attracting more customers during the festive season. Luckily for you, the ICRTouch ecosystem was designed with the hospitality industry in mind, to help pubs and bars transform their operations with ease, and capitalise on high footfall periods effortlessly.

The much anticipated Bonfire Night is now officially round the corner. With more incoming orders, your front of house and kitchen teams will be under more pressure to complete and deliver orders on time; therefore it’s essential to have robust systems in place to capitalise on the event effectively.

With Halloween around the corner, you’re probably already wondering how to get the most out of your venue and capitalise on the increased footfall you’ll experience. 

As we head into autumn, the magical festive season approaches quicker than expected; so you may want to consider assessing your current operations and upgrading any outdated systems. 

Streamline operations and speed up service with intuitive EPoS solutions in your members club. The seamlessly integrating ecosystem of products offers a range of industry leading solutions with intuitive features, that maximise operational efficiency and improve customer experience. The solutions cover every area of your business, whether it’s multi-channel ordering, comprehensive loyalty schemes, engaging digital signage, promotions or intelligent reporting. 

The Whitefort is a sports and entertainment bar in Belfast, Ireland, that’s recently undergone a complete transformation. Owned by The Conlon Group, the multi-storey venue employs around 60 staff and has a capacity to host over 150 customers. The renowned bar offers a range of activities for its customers including pool, darts, live sporting events and more. In order streamline the venue’s operations, The Whitefort reached out to their local Authorised Partner, DH Business Services for a range of robust EPoS solutions, to effectively manage the bar’s high footfall.

Summer has finally arrived which means it’s time to officially put your EPoS to the test. With the increased footfall in your pub gardens, you’re already thinking about how to get the most out of your solutions, and we’re here to show you how a flexible all-in-one system puts you in a position to react quickly and meet customer needs. ICRTouch solutions have been designed and developed with the hospitality industry in mind, offering a bunch of neat tricks to help you keep things streamlined and efficient. As industry-leading experts, here are some of the game changing tips and tricks we recommend implementing across your ICRTouch ecosystem.