Articles by Tag: SelfService

Summer has finally arrived which means it’s time to officially put your EPoS to the test. Luckily for you, the ICRTouch ecosystem is filled with intuitive features and robust functionality to support your pubs and bars throughout the summer months.
Artificial Intelligence (AI) is being implemented by more and more businesses across the world, becoming a go to tool to streamline various operations. Although we have learnt a lot about AI and its incredible capabilities, there are essentially endless possibilities for its implementations in hospitality, whether that be front- or back-of-house.
The Hunters pub in Preston is a stylish multi-themed venue with a sports bar, large dining restaurant and alpine ski lodge with over 150 tables. The pub offers an extensive beer garden, which houses a private event space with an outdoor bar, pizza kitchen and firepit seating area, alongside eight individually themed party cabins to take bookings all year round.
As we head into 2025, the hospitality industry can expect yet another challenging year, due to the government’s latest budget plans. The ‘New year new me’ idiom will likely be considered within countless businesses’ operations, with many being forced to undergo significant structural changes in order to keep operational costs to a minimum. 
Over the festive period and New Year’s Eve celebrations, you would have experienced the importance of your systems in effectively managing high footfall periods and facilitating day to day operations. Undoubtedly, you would’ve implemented measures that supported your business during this period, and it might be worth considering introducing them into everyday operations as we move into 2025. From streamlined processes to effortless performance analysis and other useful tools, the ICRTouch ecosystem offers a range of handy tricks worth implementing in the New Year. Here’s what you can do in the new year to raise the bar on customer experience and remain competitive.
As we head towards the end of 2024, the much awaited New Year’s Eve celebrations are drawing closer by the day. Customers are already planning their celebrations, and your venue should be top of their list, which is why it’s important to ensure your operations are seamless. With the increased footfall, your systems become even more important in effectively managing high numbers of visitors and we’re here to show you how the ICRTouch ecosystem helps you with that.
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