"TouchTakeaway has had a huge effect on the business and staff, allowing us to operate as a takeout and delivery service as well as the dining-in aspect. The introduction of a bespoke online ordering and EPoS system has helped us move away from other online services that charge a commission-based service and we found didn't actually bring new customers."
Fast food ordering from a bespoke webshop
Utilising the same business application platform framework as ByTable, TouchTakeaway is configured specifically to handle the fast-paced environments of quick service restaurants.
The intuitive solution allows customers to easily browse your menu and place orders from the comfort of their own home for either collection or delivery.
Customers can browse at their leisure
Diversify your revenue streams and boost order totals with your own bespoke app. TouchTakeaway offers customers the flexibility to place orders at their leisure and carefully consider their choices. With advanced ordering and customisation options, customers can fully tailor their selection, resulting in increased order totals and also effortlessly catering to a variety of customer needs.
From an operational point of view, TouchTakeaway offers a range of useful features that will streamline day to day operations and facilitate efficient order management. From postcode lookup functions to easy driver management and intuitive order status updates, the solution is configured to help you handle those busy Friday night rushes with ease.
0% commission
TouchTakeaway charges 0% commission on every order, meaning 100% of the profit stays in your pocket.
Product images
Entice your customers to spend more and facilitate decision making with appetising images of your menu items.
Branded
Customise the look of your app to fit perfectly with your branding and be instantly recognisable to customers.
0% commision
TouchTakeaway charges 0% commission on every order, meaning 100% of the profit stays in your pocket
Product images
Entice your customers to spend more and facilitate decision making with appetising images of your menu items
Branded
Customise the look of your app to fit perfectly with your branding and be instantly recognisable to customers.
Boost revenue with
automated upselling
Increase order totals and maximise profits with the ability to associate items. Thanks to intuitive functionality within TouchTakeaway, you can effortlessly link products that complement each other.
Suitable to any sector; from bars, restaurants and takeaways, to convenience stores, farm shops and events, the upselling pop-up will display upon visiting the checkout after a customer has placed relevant items into their basket.
The feature is perfect for upselling high-profit extras such as promoting cakes alongside a coffee order, or shifting stubborn stock like suggesting sauces and sides with an order of fish and chips.
Flexbile payments
Offer card, cash, Apple Pay or Google Pay as payment methods and let your customers choose their preferred option.
Discount codes
Encourage more orders by using exclusive discount codes that can be entered at checkout.
Minimum spend
Apply a minimum spend on deliveries, to reduce delivery costs and prompt customers to spend a little extra.
Flexible payments
Offer card, cash, Apple Pay or Google Pay as payment methods and let your customers choose their preferred option.
Discount codes
Encourage more orders by using exclusive discount codes that can be entered at checkout.
Minimum spend
Apply a minimum spend on deliveries, to reduce delivery costs and prompt customers to spend a little extra.
Customer account functionality
TouchTakeaway’s customer account functionality allows customers to save their details within your own app, making it possible to store payment methods, view order history and implement a range of engaging loyalty programs.
Whether it’s bespoke discounts, exclusive offers, comprehensive points schemes or event customer balances, enticing repeat custom has never been easier. Combined with the ability to send personalised push notifications, TouchTakeaway’s customer account functionality is the ultimate tool for improving customer retention.
Push notifications
Drive engagement and keep customers informed about the latest discounts and promotions via push notifications.
Allergen alerts
Built-in allergen functionality can help you keep your customers informed of ingredients before they place their order.
SEO
Be sure your online TouchTakeaway store can easily be found by customers on search engines such as Google.
Push notifications
Drive engagement and keep customers informed about the latest discounts and promotions via push notifications.
Allergen alerts
Built-in allergen functionality can help you keep your customers informed of ingredients before they place their order.
SEO
Be sure your online TouchTakeaway store can easily be found by customers on search engines such as Google.
Seamless integration with the ecosystem
TouchTakeaway seamlessly integrates with the ICRTouch ecosystem, as well as your Deliveroo and Just Eat ordering channels, meaning all orders placed instantly appear in your TouchKitchen order displays, TouchOffice Web back-office management system and CollectionPoint screens.
The seamless integration perfectly compliments the fast paced environments of QSRs, by speeding up service and improving customer experience, at no extra cost to your business.
Streamlined service
Encourage fast and efficient service, seamlessly manage orders and cut queues to impress your customers.
App or web based
Use TouchTakeaway as an app, embedded on your website, or both, choose the option that suits best.
Stock information
Sync stock levels to automatically display 'Low Stock' or 'Out of Stock' messaging on the app to keep customers updated.
Streamlined service
Encourage fast and efficient service, seamlessly manage orders and cut queues to impress your customers.
App or web based
Use TouchTakeaway as an app, embedded on your website, or both, choose the option that suits best
Stock infromation
Sync stock levels to automatically display 'Low Stock' or 'Out of Stock' messaging on the app to keep customers updated
TouchTakeaway Commander App
The Commander app brings TouchTakeaway to the hands of businesses who may not be ready to take on a fully featured EPoS solution. A streamlined way for users to manage their TouchTakeaway orders, the application can be loaded onto a low-cost tablet, to allow seamless management of orders as they arrive.
Thanks to seamless integration with other ordering platforms like JustEat and Deliveroo, the Commander App allows your business to quickly view, progress, complete, and even reject any orders, directly from the application’s interface, without the need to sign on to a till.
If a customer schedules their order for another time, it goes straight to a dedicated view and notifies the takeaway, which is then filtered by day, giving takeaways plenty of room to breathe.
Integrate TouchTakeaway seamlessly with your existing systems...
Find your local ICRTouch Authorised Partner
More features
- Responsive layout
Clean layout designed to be mobile responsive, perfect for customers on the go. - Brand
Add your company logo and colours to your site, so your customers recognise your brand. - Product images
Pictures paint a thousand words, users may not have time to read a long description. Use product images to entice customers and help them decide what to order. - Product options
Customise items with options for sides, toppings and condiments. - Favicon
Add a custom favicon using your logo or brand elements so that customers see your icon when they save your store to their phone. - SEO
Reach your audience with effective search engine optimisation. - Delivery areas
Choose from postcode areas, fixed radius or custom map area for precise control over delivery areas. - Delivery charges
Don’t lose money on deliveries and choose from minimum spend and set delivery charge for each delivery area. - Payment options
Customers can pay by card online or with cash when the food is delivered. - Pre-order
Customers can pre-order their meals for a time and date of their choosing. - Allergen info
Keep customers safe and let them know which allergens are in their dish with visual notifications and ingredients. - Order status
Online order status notifications to customer, let them know that their order has been received and accepted by you. They can keep track of progress as the food is prepared and out of delivery or ready for collection. - Open & close times
Choose when you are accepting online orders and let your customers know when you are open. - No ads
Your online menu is exclusive to you, there are no adverts from competitors. - Discount codes
Offer discount codes to tempt customers to switch to ordering via TouchTakeaway, or for ad-hoc promotions. - Language choice
The site can be switched by the user to display in multiple languages. - Integrate with TouchPoint EPoS
When integrated, make use of the full EPoS features. Orders can print in the kitchen, or display on the TouchKitchen screen and sales can be reported on alongside normal walk-ins for the complete picture.
For fine control of orders.
- Accept & reject orders
Accept or reject each incoming order. Change the status to Cooking, Ready or Out for Delivery. - View pending orders
See list of all pending orders, and filter the view by current status. - New order notifications
Get notified when each new order is received by either a pop-up on the screen or audible alert. - View schedule of pre-orders
Choose a date to see all the pre-booked orders that need to be prepared. - Temporarily pause online orders
When the kitchen staff gets busy, avoid disappointing customers with long waits by temporarily turning off the website ordering.