Queue-bust effectively and efficiently with CollectionPoint displays that integrate with your EPoS to keep customers informed of their order status; reducing complaints and improving customer experience.
CollectionPoint display screens show order status so customers can be kept informed on their order progress. Ideal for takeaways, quick service restaurants, cafes, attractions, warehouses and waiting rooms, the intelligent solution integrates seamlessly with the wider EPoS ecosystem, automating the whole process.
Once an order has been prepared and it is ready for collection, use TouchPoint or TouchKitchen to finish the order ticket and send a notification to CollectionPoint to announce the order is ready to be collected.
If a customer misses their call it’s no problem, as the CollectionPoint remote control allows staff to recall missed orders at the touch of a button.
Keep the queues away from the counter at busy times and allow your customers to browse as they wait for their order to be prepared.
Let customers know how long their wait is likely to be with automatically generated wait times.
Use screen space to advertise to your customers. Let customers know all about your services as they anticipate their collection.
Keep the queues away from the counter at busy times and allow your customers to browse as they wait for their order to be prepared.
Let customers know how long their wait is likely to be with automatically generated wait times.
Use screen space to advertise to your customers. Let customers know all about your services as they anticipate their collection.
CollectionPoint is fully customisable and can be easily adjusted to match your business’ interior design and branding. Its design features also provide an opportunity for advertising space on a display that customers will be fully engaged in for a number of minutes, giving you the perfect opportunity to advertise promotions, new products or upcoming events.
"The operation required the ability to service a high number of customers, sometimes in a short period of time, so the system had to be robust, easy to use and efficient. To save time and staffing costs, customers collect their orders from the counter once their items are ready so CollectionPoint solution was the perfect fit."
ICRTouch
Embassy Way
Sandown
Isle of Wight
PO36 0JP
© 2024 ICRTouch. All rights reserved
